Majority of workers use AI to enhance productivity, survey finds

By Park Jin-young Posted : February 2, 2026, 09:25 Updated : February 2, 2026, 09:31
Reuters-Yonhap
SEOUL, February 2 (AJP) - Artificial intelligence (AI) is increasingly driving workplace productivity in South Korea, with more employees using AI tools to cut repetitive tasks and devote more time to strategic and creative work, according to data released on Monday by workplace solutions company Notion.

The findings are based on a survey of 480 office workers and freelancers who have used AI. Some 61.5 percent of respondents said they used AI tools for work, a rate much higher than usage for daily assistance (46.7 percent), learning and self-development (33.5 percent), and leisure activities (33.1 percent).

They said AI was most helpful for research (25 percent), followed by summarizing information (15.4 percent), refining phrasing (13.5 percent), writing reports and documents (9.8 percent), and translation (9.8 percent).

More than 60 percent of respondents said AI tools reduce time spent on simple, repetitive tasks, allowing them to focus on creative and strategic work and improve efficiency.

Workers in their late 30s were the most active users of AI tools for work, at 71.7 percent, while those in their late 20s were the most likely to use AI more broadly, across both work and daily life.

Among those in their mid-to-late 30s, AI has become a regular part of their day-to-day work, with many using AI tools at least six days a week, making them the most familiar with AI of any age group.

Nearly 90 percent of respondents said AI tools will bring positive changes to the way they work, although barriers remain. Many cited lack of reliability (41.6 percent), concerns about data security and privacy (30.1 percent), and inconsistent results (23.7 percent) as reasons AI has not been more widely adopted.

Nearly all respondents or 97.5 percent said they verify and revise AI-generated content before using it, indicating that while workers embrace AI as a useful tool, they remain cautious about relying on it entirely.

"As AI takes over simple, repetitive tasks, a new work environment is emerging where people can focus on strategy, creativity, and collaboration," said Park Dae-sung, head of Notion's office in Seoul.

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