Jeju Bank, KT to Build Generative AI Platform in First for Regional Banks

Jeju Bank will build a generative artificial intelligence platform, becoming the first regional bank to do so.

The bank said Thursday it signed a contract with KT to build the platform and has begun a full-scale AI transition.

The project goes beyond adopting new technology, aiming to create an environment in which employees can develop and use AI agents for work. Jeju Bank plans to complete the build in the first half of this year and then expand use in the workplace in stages.

The platform will be used for tasks including real-time Q&A based on internal rules, as well as automated drafting of reports and official documents. The bank also plans to roll out AI agents to support key operations, including internal control checks, loan review support and assistance with system development work.

Chief Executive Lee Hee-su called the project a key task for realizing Jeju Bank’s new vision, “Digital Jeju 2030.” “As the first regional bank to introduce generative AI into practical work, we will achieve employee-led innovation and provide customers with differentiated financial services,” he said.