SK Telecom said April 21 that it will overhaul its job-grade system and set up a CEO-led task force to strengthen its business-to-business competitiveness, announcing the plans through its newsroom as CEO Jeong Jae-heon marked six months in the role.
Jeong, speaking at a town hall meeting at the company’s headquarters in Seoul’s Euljiro area, stressed the need for customer-centered change. “In a sense of crisis that the company could collapse, the core is ultimately the ‘customer,’” he said, adding, “Getting back to customers, each drop of sweat is creating change.”
Jeong also said the company’s future growth engines run through AI. SK Telecom plans to build planning and development capabilities for mid- to long-term projects in its telecom business, including an AI-optimized integrated computing system, while strengthening its current digital competitiveness.
The company said it will step up its push into the B2B market as what it described as the country’s only “full-stack” provider spanning AI infrastructure, models and services. To consolidate B2B capabilities, it will create an enterprise task force reporting directly to the CEO. The task force will be led concurrently by Han Myung-jin, head of the Mobile Network Operator (MNO) CIC.
SK Telecom also said it will accelerate its AI data center business. Within its AI CIC, it will establish dedicated units by area, including an AI DC Business Division (to be led concurrently by AI CIC head Jeong Seok-geun) and an AI DC Development Division headed by Ha Min-yong.
The company will also change its job-grade structure to three levels from the current two-stage system. The current A and B bands will be reorganized into Growth Level 1 for developing practitioners, Growth Level 2 for key contributors, and Growth Level 3 for leaders and leadership candidates.
“For plans spanning 10 years and 20 years, we selected growth businesses and moved to 추진 organizational pivoting and changes to HR systems,” Jeong said. “In the near term, tangible results may come slowly, and the AX transition may take more time, but let’s execute boldly for the future that will come when we overcome this.”
* This article has been translated by AI.
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