Korea Railroad Corp., known as Korail, said Sunday it ranked first in the state-owned enterprise (SOC) category in the Ministry of Finance and Economy’s “2025 Public Institutions Public Awareness Survey.”
Korail scored 72.2 points overall, 6.9 points higher than the average for state-owned enterprises, which was 65.3. It also topped the SOC group average of 67 by 5.2 points.
The survey measures public perceptions of public institutions, including public value, social responsibility and service quality, based on responses from the general public and local residents. It is used to gauge satisfaction with an institution’s overall operations.
Korail received 94.1 points in local-resident awareness, reflecting strong marks for communication and cooperation with communities. The company said the result was driven by positive views of its contribution to local economies, delivery of everyday services and expanded collaboration with local partners.
Korail President Kim Tae-seung said the company will continue to innovate so the public can feel improvements in rail service, and will more fully carry out its mission as a public railway operator supporting balanced national development and shared growth with regions.
* This article has been translated by AI.
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