The Pohang facility is BYD Korea’s 18th service center for its passenger-car business and will operate as an integrated hub combined with the BYD Auto Pohang showroom that opened late last year.
The center offers one-stop service covering vehicle consultation and test experiences, contracts, maintenance and accident repairs. It includes service lines that can handle up to two vehicles at the same time, parking for six vehicles and a customer waiting area, the company said.
Located in a central part of Pohang, the service center has convenient access to major arterial roads and the East Coast transportation network, and is expected to be easily reachable from nearby areas including Gyeongju, Yeongcheon and Yeongdeok.
BYD Korea said it expects the site to serve as a key base for strengthening service for customers along the East Coast by meeting demand from both nearby industrial complexes and local residents.
GNB Mobility, BYD Korea’s official dealer, said the opening is part of a plan to improve both product and service access across the East Coast region.
Lee Min-uk, CEO of GNB Mobility, said, “Following the Pohang showroom in one of Korea’s leading industrial cities, we have now built a service center as well, improving the BYD electric-vehicle ownership environment that customers along the East Coast can feel.” He added, “We will continue strengthening our capabilities so customers can drive BYD vehicles with confidence by offering good products and good service in good locations.”
BYD Korea said it aims to expand its service network from 18 locations to 26 by the end of the year.
A BYD Korea official said the company will work to ensure customers can receive a high level of service nationwide, adding that it plans to focus not only on expanding the number of sites but also on quality improvements, including strengthening the development of technicians who have completed BYD technical training.
* This article has been translated by AI.
Copyright ⓒ Aju Press All rights reserved.