BNK Busan Bank has introduced a mobile-based retirement pension enrollment service, becoming the first in the financial sector to do so. This service allows corporate clients to complete the enrollment process entirely via smartphone without visiting a branch.
The bank announced on June 11 that it has officially launched this service. It enables corporate clients to carry out the entire process—from application to agreement on terms and registration of investment products—on their mobile devices.
During the enrollment process, bank staff can monitor clients' progress in real-time, providing remote consultation and support. This hybrid approach combines simple online registration with personalized assistance.
To enhance the security and internal control of corporate financial transactions, Busan Bank has implemented a delegation process that allows only designated representatives of the company to proceed with the enrollment.
With this new service, Busan Bank aims to improve convenience for corporate clients while also reducing the paperwork burden on branch offices, thereby increasing operational efficiency. The bank believes it can effectively respond to the government's initiatives to promote retirement pension systems and the growing demand for non-face-to-face financial services.
Choi Jae-young, head of the WM/Pension Group at Busan Bank, stated, "With the launch of the mobile-based retirement pension enrollment service, we have enhanced accessibility and convenience for our corporate clients. We will continue to expand differentiated digital pension services to drive customer-centric financial innovation."
* This article has been translated by AI.
Copyright ⓒ Aju Press All rights reserved.