NCSOFT is advancing its sustainability management to enhance its competitiveness as a gaming company. This year marks the sixth consecutive publication of its sustainability management report, which goes beyond simple ESG (Environmental, Social, and Governance) activities to include processes that strengthen core business competitiveness, such as game quality and technology enhancement. NCSOFT plans to reflect its gaming business competitiveness in sustainable management values to promote long-term growth.
According to industry sources on June 29, NCSOFT published its sustainability management report titled 'ESG Playbook 2025' this month. The report includes key activities related to game development and service operations. The chapter titled 'Where Joy Begins' details these activities. According to the report, NCSOFT is enhancing game quality through expanded user communication, global testing, and quality verification processes.
To improve competitiveness across game development and service operations, NCSOFT conducts user communication broadcasts, global testing, and quality verification processes. For instance, prior to the release of 'Aion 2' in November last year, the company held live broadcasts to increase engagement with users, conducting 29 live sessions over the course of a year. Following the launch, NCSOFT introduced 23 updates, incorporating user feedback collected over five months.
The company is also gathering user opinions for upcoming titles set to launch this year. 'Time Takers' and 'Limit Zero Breakers' are undergoing global closed beta testing (CBT) to collect user feedback and assess service stability and operational risks. NCSOFT plans to actively incorporate user feedback through ongoing verification processes to deliver a high-quality gaming experience.
NCSOFT disclosed its sustainability management achievements in the environmental, social, and governance areas in accordance with the latest global ESG standards, including GRI, SASB, and TCFD. Notably, the scope of greenhouse gas emissions data has been expanded to include its headquarters and 12 domestic and international subsidiaries. The company is also continuously enhancing its environmental data management system by disclosing other indirect emissions (Scope 3).
NCSOFT explained that these efforts have led to top-tier performance in domestic and international ESG evaluations. It is the only Korean gaming company to be included in S&P Global's '2026 Dow Jones Best in Class Index (DJBIC) Asia Pacific' for three consecutive years. This index recognizes the top 20% of companies among the 600 largest by market capitalization in the Asia-Pacific region.
In the 'MSCI 2026 ESG Assessment,' NCSOFT received the highest rating of AAA. Additionally, it has maintained a comprehensive A rating for five consecutive years in the '2025 ESG Assessment' released by the Korea ESG Standards Institute. Industry sources indicate that NCSOFT is the only domestic gaming company to maintain the same rating for five years.
NCSOFT's focus on enhancing its core gaming competitiveness is yielding tangible results. In the first quarter of this year, the company recorded its highest-ever quarterly revenue of 318.4 billion won, driven by the success of new titles 'Aion 2' and 'Lineage Classic.' Furthermore, NCSOFT has declared this year as the 'Year of Advanced Growth and Innovation.' Park Byung-moo, NCSOFT's CEO, stated during a recent earnings conference call that he expects revenue and operating profit to grow each quarter based on the efforts of the past two years.
Park Byung-moo, co-chair of NCSOFT's ESG Management Committee, said, "NCSOFT will create new value for the next generation based on challenges and creativity aimed at the future. We will achieve sustainable growth and trusted corporate value together."
* This article has been translated by AI.
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