On June 30, Hyundai held an opening ceremony at the Suwon High-Tech Center located in Yongin, which will officially begin operations on July 1.
The event was attended by Hyundai President José Munoz, Hyundai Glovis President Lee Kyu-bok, Hyundai Engineering & Construction Vice President Lee Han-woo, and Hyundai Mobis Vice President Son Chan-mo.
The Suwon High-Tech Center is a specialized facility for high-level maintenance, relocated and newly constructed from its previous location in Suwon's Yeongtong District.
The new building features two underground levels and five above-ground floors, covering a total area of 51,497 square meters, making it the largest facility in the southern Gyeonggi Province. It offers an automated service environment based on smart mobility and enhanced vehicle quality analysis capabilities.
The center has implemented autonomous parts transport robots (AMR, AGV, ACR) and an unmanned car lift system to improve maintenance efficiency. Additionally, a Remote Diagnostic Service Platform (RDSP) is utilized to analyze vehicle data prior to arrival, reducing maintenance time.
Customer service has been enhanced with a digital focus, introducing a one-to-one dedicated engineer system, where one engineer oversees the entire process from vehicle intake to release, along with a 100% reservation system.
Hyundai plans to develop 22 high-tech centers nationwide, starting with the Suwon facility, to serve as precision diagnostic and high-level maintenance hubs in response to the software-defined vehicle (SDV) and electrification era.
Currently, Hyundai operates 22 high-tech centers across the country, including three in southern, eastern, and northern Seoul. As the automotive market rapidly transitions to electrification and software-defined vehicles, the importance of high-tech centers capable of direct high-level maintenance is increasing.
* This article has been translated by AI.
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