Hyundai's New Suwon High-Tech Center Features Advanced Repair Technology

By Oh Jooseok Posted : June 30, 2026, 18:04 Updated : June 30, 2026, 18:04
Kwak Moon-bo, a service engineer at the Suwon High-Tech Center, presents in the data and NVH (Noise and Vibration) analysis room on the third floor on June 30. [Photo by Oh Ju-seok]
The Suwon High-Tech Center, which opened on June 30 in Yongin, Gyeonggi Province, features a data and NVH (Noise and Vibration) analysis room on the third floor. Engineers attached sensors to various parts of a vehicle to monitor noise levels. During a test drive, a 'tick-tick' sound was detected. When an engineer activated a sound camera, a red indicator pointed to the upper part of the vehicle's left headlight on the monitor.

Kwak Moon-bo, a service engineer at the Suwon High-Tech Center, noted, "About 30% of repair requests for domestic vehicles are related to noise and vibration issues. Intermittent vehicle problems often have unknown causes, but analyzing data allows us to pinpoint the exact location of the issue."

This facility is equipped with top-tier infrastructure that is difficult to find in standard repair networks, enabling high-precision diagnostics. It also handles specialized vehicles, such as hydrogen and LPG cars, which are challenging to service.
An autonomous mobile robot (AMR) transports parts in the high-tech service area on the third floor. [Photo by Oh Ju-seok]
In one area, an autonomous mobile robot (AMR) moved along a designated path, frequently transporting boxes of parts. The average travel time on the third floor is about five minutes.

Meanwhile, in the basement level one warehouse of Hyundai Mobis, robots were busy checking parts instead of human workers. An autonomous case handling robot (ACR) retrieved boxes from designated locations and transferred them through a conveyor system to the goods-to-person (GTP) area.
An autonomous case handling robot (ACR) searches for parts in the Hyundai Mobis warehouse on basement level one. [Photo by Oh Ju-seok]
Workers scanned barcodes on the parts brought by the robots, similar to purchasing items at a convenience store. As soon as the picking process was completed, labels were automatically printed, and the AMR transported them to the repair line.

Jo Won-uk, head of the Suwon High-Tech Center, stated, "The introduction of the robot system has reduced parts supply time by approximately 30%, significantly improving work efficiency and employee satisfaction."

The Suwon High-Tech Center serves as a future-oriented service hub centered on data and robotics. It diagnoses vehicle malfunctions based on data and features an automated system where robots transport parts.

Hyundai plans to expand this system to its nationwide direct-operated high-tech centers. This initiative aims to enhance precision diagnostics and advanced repair capabilities in line with the growing era of software-defined vehicles (SDV) and electrified vehicles.

Jang Jae-hoon, vice chairman of Hyundai Motor Group, emphasized, "Establishing a global service technology training hub that connects not only domestically but also internationally is crucial. We will continue to improve the efficiency and accuracy of the entire process from parts transportation to inspection and repair by utilizing physical AI, smart robots, and data-driven precision diagnostic technology."



* This article has been translated by AI.
Oh Jooseok

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