Dunamu Launches First Offline Upbit Customer Desk Outside Seoul

Dunamu announced on July 8 that it will operate a pilot Upbit customer desk on the 8th floor of The Hyundai Daegu in Dongseong-ro, Daegu, until September 23.

This marks the first offline customer desk operation outside of Seoul. The initiative aims to reach digital underserved populations and attract local customers.

The customer desk will provide one-on-one consultations and guidance for new users interested in Upbit. It is designed to assist customers who may not be familiar with online services, allowing them to receive direct support on-site. Dunamu plans to evaluate the pilot program and consider further expanding customer engagement points based on the results.

During the operation period, various on-site events will also take place. Customers who sign up for Upbit for the first time at the customer desk will receive a Bitcoin exchange voucher worth 10,000 won. Additionally, three new customers will be randomly selected each month to receive Bitcoin exchange vouchers worth 1 million won. The first 100 visitors will also receive Upbit branded merchandise.

A Dunamu representative stated, "We established the customer desk to broaden our connection with local customers and to communicate more closely. We encourage those curious about Upbit services or digital assets to visit without hesitation."