Lotte Innovate is accelerating the Lotte Group's AI transformation (AX) by introducing artificial intelligence (AI) agents tailored for various sectors, including retail, food, and chemicals.
On July 16, at an AI exhibition held at Lotte World Tower in Songpa, Seoul, Lotte Innovate unveiled over 10 AI agents developed for practical application in the field, ahead of the 'Second Half Lotte VCM.'
The newly introduced AI agents are designed to support operations across diverse industries. In the food and retail sectors, they offer functionalities such as price monitoring, raw material and product demand forecasting, and store competitiveness assessments through consumer review analysis. In the chemical sector, the agents analyze global market trends for petrochemicals and the electric vehicle and battery industries.
The Lotte Group is positioning AI as a core component of its future competitiveness and is expanding AI utilization across its subsidiaries. Lotte Innovate is developing AI agents tailored to the specific operational characteristics of each subsidiary to support innovation and enhance productivity.
A notable example is the voice translation service based on the AI platform 'iMember,' which accurately recognizes workers' voices in noisy construction sites and translates them into multiple languages. This service, developed to incorporate specialized construction terminology, was implemented at Lotte Engineering & Construction last year and has also been adopted by Daewoo Engineering & Construction as of May this year.
The AI agents utilize large language model (LLM)-based generative AI and retrieval-augmented generation (RAG) technology. They analyze internal corporate data to provide real-time information and support interactive features using speech recognition (STT) and text-to-speech (TTS). In the future, there are plans to enhance these agents into an agentic AI form linked with corporate systems such as groupware and ERP to increase the level of work automation.
Lotte Innovate offers end-to-end AI services that combine AI, cloud, and data center operations. The company aims to support the Lotte Group's AX while also expanding its enterprise AI business to various industrial clients.
* This article has been translated by AI.
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