Shinhan Bank Partners with Government Employees Pension Service for Digital Support

By Galim Kwon Posted : July 16, 2026, 15:52 Updated : July 16, 2026, 15:52
Shinhan Bank announced on July 16 that it has signed a memorandum of understanding with the Government Employees Pension Service to enhance the digital financial capabilities and consumer protection for retired public officials through artificial intelligence (AI) and digital finance.

The agreement aims to support retired public officials in utilizing AI financial services more easily and safely.

The signing ceremony was attended by Park Hyun-joo, head of Shinhan Bank's Consumer Protection Group, and Park Jae-kyung, head of the Pension Headquarters at the Government Employees Pension Service, along with officials from both organizations.

The two institutions plan to operate customized financial education programs for retired public officials, focusing on fraud prevention, AI utilization, digital finance, and asset management. They will also collaborate on joint campaigns and promotional efforts to spread a culture of consumer protection.

In particular, Shinhan Bank intends to provide experiential financial education through its AI and digital finance education center, 'Shinhan Hakijae,' which will include tailored asset management training covering money management after pension receipt and understanding financial products.

Additionally, they will explore ways to utilize the 'Shinhan Hakijae' space as a hub for social participation activities of retired public officials, such as those from the Government Employees Pension Service's Sangnok Volunteer Group.

A Shinhan Bank official stated, "We will provide practical education to help retired public officials adapt more securely to the changing AI and digital financial environment and will continue to expand cooperation with public institutions for consumer protection and digital inclusion."




* This article has been translated by AI.

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