Im Min-keun, the mayor of Ansan, emphasized on the 18th that "Ansan is promoting improvements in administrative services using digital technology so that foreign residents can access necessary services without language barriers."
On that day, Mayor Im held a kickoff meeting for the development and demonstration of a Retrieval-Augmented Generation (RAG) based administrative solution for foreign residents in the city hall's first conference room.
The mayor has initiated the development of administrative services for foreign residents utilizing artificial intelligence (AI).
This project is expected to be part of the "2026 GovTech Startup AI Demonstration and Commercialization Support Project" promoted by the Ministry of Science and ICT and the National IT Industry Promotion Agency (NIPA).
Mayor Im plans to establish administrative services based on RAG technology, utilizing over 100,000 pieces of consultation data from foreign residents.
Additionally, AI-driven interactive services (chatbots) and unmanned kiosks supporting 26 languages will be developed to make it easier and more convenient for foreign residents to access necessary administrative information.
During the meeting, the mayor shared the project plan, demonstration schedule, and collaboration details with city departments, foreign support organizations, and representatives from Hello Friends Co., the executing agency.
Citizens believe that the AI administrative services supporting 26 languages will reduce inconveniences caused by language barriers and enhance administrative accessibility for foreign residents.
In particular, there is high anticipation that the quick provision of necessary information based on consultation data will improve not only the experience for foreign residents but also the efficiency of administrative operations.
Meanwhile, Mayor Im stated, "As a representative intercultural city in South Korea, Ansan is working to improve administrative services using digital technology so that foreign residents can access necessary services without language constraints."
He added, "Through this project, we aim to present a new model of administrative services for foreigners utilizing AI technology and implement an administration that residents can truly feel."
* This article has been translated by AI.
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