KB Kookmin Bank is seeking direct feedback from foreign customers regarding their banking services.
On August 20, KB Kookmin Bank held the launch ceremony for its foreign customer panel, 'KB Global Star Supporters,' at its new headquarters in Yeouido, Seoul.
The KB Global Supporters program allows foreign customers residing in South Korea to use the bank's financial services and provide suggestions for improvements.
This year, KB Kookmin Bank is expanding its services for foreign customers by branding its products and services under the 'Global Star' label and introducing savings and credit loan products specifically for them.
The support group consists of 12 foreign customers aged 20 to 40 living in South Korea. They will use KB Kookmin Bank's financial services, including foreign exchange products, and participate in surveys and missions to propose ideas for marketing and service enhancements. The bank plans to review the feedback provided during these activities to incorporate it into its offerings for foreign customers.
A representative from KB Kookmin Bank stated, "As the number of foreign customers residing in South Korea is rapidly increasing, we aim to gather diverse opinions through this support group. We will continue to expand our services to eliminate financial gaps and ensure that everyone can conveniently access financial services."
On August 20, KB Kookmin Bank held the launch ceremony for its foreign customer panel, 'KB Global Star Supporters,' at its new headquarters in Yeouido, Seoul.
The KB Global Supporters program allows foreign customers residing in South Korea to use the bank's financial services and provide suggestions for improvements.
This year, KB Kookmin Bank is expanding its services for foreign customers by branding its products and services under the 'Global Star' label and introducing savings and credit loan products specifically for them.
The support group consists of 12 foreign customers aged 20 to 40 living in South Korea. They will use KB Kookmin Bank's financial services, including foreign exchange products, and participate in surveys and missions to propose ideas for marketing and service enhancements. The bank plans to review the feedback provided during these activities to incorporate it into its offerings for foreign customers.
A representative from KB Kookmin Bank stated, "As the number of foreign customers residing in South Korea is rapidly increasing, we aim to gather diverse opinions through this support group. We will continue to expand our services to eliminate financial gaps and ensure that everyone can conveniently access financial services."
* This article has been translated by AI.
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