Mayor Han Dae-hee emphasized on September 3 that "the competence of civil servants in a rapidly changing administrative environment is Gunpo's competitive edge."
On this day, Mayor Han stated, "We have established the 'Basic Plan for Training Local Civil Servants in Gunpo City during the 9th Elected Term,' which outlines our approach to nurturing civil servant talent over the next five years."
In response to the changing administrative landscape and to enhance the level of administrative services felt by citizens, the city is focusing on strengthening the capabilities of its civil servants.
The plan envisions creating "growing Gunpo talent that brings change to citizens' lives" and emphasizes enhancing civil servant capabilities to realize the 9th elected term's slogan of "Fast and Certain Change, Citizen-Centered Gunpo."
Mayor Han defined the ideal civil servant as one of four types: a "compassionate talent" who understands citizens, an "executive talent" who drives change, a "professional talent" who prepares for the future, and a "collaborative talent" who solves problems together.
Notably, the plan introduces a "tiered training system" that moves away from uniform training for all civil servants, tailoring it to the roles and career stages of different ranks.
New and 9th-grade civil servants will focus on organizational adaptation and basic practical skills, while 8th-grade officials will enhance job expertise and work improvement. 7th-grade officials will concentrate on policy planning and problem-solving, 6th-grade officials on leadership and organizational management, and those above 5th grade on strategic thinking and policy decision-making.
Mayor Han aims to provide systematic training and growth opportunities for civil servants to equip them with the necessary competencies for their current roles while preparing them for the next career stage.
Training will also be strengthened in anticipation of generational changes among managers. Mayor Han noted that approximately 132 retirements are expected over the next five years, with 85% of these being 5th and 6th-grade officials. Therefore, focused "6th-grade Manager Leadership Training" will be implemented for new team leaders and those slated for leadership roles.
This training will cover the roles and responsibilities of managers, employee coaching, performance management, intergenerational communication, and conflict management to enhance organizational management and leadership capabilities.
Training for new civil servants will shift from an introduction to the organization to practical onboarding education.
The curriculum will include understanding public service values and Gunpo's administration, document writing, budgeting, accounting, legal regulations, customer service, organizational culture, and mentoring from senior civil servants to support new employees' adaptation and administrative skills.
Additionally, practical AI training for all employees will be expanded to respond to changes in the administrative environment, including the spread of generative AI.
Training will include basic understanding and ethics of AI, as well as practical exercises in data search, document creation, data analysis, task automation, policy planning, and idea generation that can be applied to actual administrative work.
Training on safe AI usage, including personal information and security, will also be conducted.
Citizens have responded positively to the basic plan for civil servant training. One citizen remarked, "As the administrative environment changes rapidly, civil servants must continuously enhance their expertise so that citizens can receive more convenient and prompt administrative services. I have high expectations, especially regarding the emphasis on AI utilization and practical field training."
Another citizen expressed, "I hope civil servant training goes beyond mere education and leads to real assistance for citizens in policy and service areas."
Mayor Han Dae-hee added, "We will create systematic training and growth opportunities for employees to enhance their expertise and implement change in their respective roles."
In the future, Mayor Han plans to detail the annual implementation plan for rank-specific training and self-planned education while continuously monitoring the outcomes of the training.
* This article has been translated by AI.
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