Toss Bank's financial fraud prevention program, operated in collaboration with the National Police Agency, has reached its 100-day milestone. On September 5, Toss Bank announced that the "Neighborhood Financial Fraud Prevention Officer" initiative has conducted 163 educational sessions aimed at preventing financial fraud for approximately 2,000 seniors over the past 100 days.
The Neighborhood Financial Fraud Prevention Officer program is a public-private partnership designed to protect local residents from financial scams, including voice phishing and investment fraud. The initiative involves 26 retired police officers, each with an average of over 30 years of experience.
From June to August, the prevention officers conducted a total of 163 financial fraud prevention training sessions across 42 institutions, primarily targeting seniors aged 50 and older, with around 2,000 participants.
Patrols were focused on 14 areas in Seoul that have reported high instances of telecommunications financial fraud. The prevention officers, working in pairs, inspected ATMs, storage lockers, and areas around motels, checking for illegal QR codes attached to unattended devices.
Since its launch, the program has recorded 325 patrols and 447 hours of activity, distributing 1,730 promotional materials on fraud prevention. When converted to walking distance at an average adult pace of about 4 km per hour, this amounts to approximately 1,788 km.
A Toss Bank representative stated, "We will continue our community-based prevention activities in collaboration with the National Police Agency."
Additionally, Toss Bank operates a financial transaction monitoring system (FDS) and a fraud alert system. Through its "Safe Compensation System," the bank compensated a total of 1,466 individuals with 1.916 billion won last year for losses incurred from voice phishing.
* This article has been translated by AI.
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