Hanwha Life has revamped its sales support integrated platform to enhance the convenience for corporate insurance agency (GA) agents.
On September 8, Hanwha Life announced the launch of its new sales support integrated platform.
This upgrade allows agents selling Hanwha Life products to manage key sales tasks—from customer management to consultation, design, application, and contract management—regardless of location or device.
Notably, the user environment has expanded from being iPad-centric to include Galaxy Tab devices. The insurance industry’s first sales support environment linking tablets and smartphones has also been established.
A key feature is the 'Continue' function, which enables agents to seamlessly transition from electronic applications started on a tablet to a smartphone, or vice versa.
The electronic application interface has been intuitively improved to distinguish between the steps for agents and customers. The screen has been restructured to provide a clear overview of the application progress, and features guiding customers on where to sign have been enhanced.
The smartphone sales support app focuses on practical features such as customer management, sales performance tracking, contract maintenance, and monitoring application progress. The range of products available for application via smartphone has also been expanded, increasing the scope of tasks that can be handled on mobile devices.
The improved platform is accessible not only to agents affiliated with Hanwha Life Financial Services, Hanwha People Life, Hanwha Life Lab, and IFC, but also to all agents selling Hanwha Life products, regardless of their affiliation.
A Hanwha Life representative stated, “This enhancement is not just about increasing the number of devices available but also focuses on improving the overall usability of the platform to align with the actual sales flow of agents. In the future, we will gradually apply AI technology to the sales support system to enhance agents' work efficiency and customer consultation competitiveness, strengthening our position as a desirable insurance company for agents in the GA market.”
* This article has been translated by AI.
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