Kangjin County is accelerating its transition to 'AI administration' by utilizing generative artificial intelligence (AI) across various administrative tasks. Currently, approximately 72% of the county's employees are reported to be using generative AI in their work processes.
On September 10, Kangjin County announced that it is expanding its support system to utilize generative AI as a key tool for enhancing administrative efficiency, moving beyond its role as a simple work assistant.
Kang Jin-won, the county mayor, recently urged employees to enhance their capabilities to the extent that they can handle about half of their tasks with AI.
About four years ago, the county established a dedicated organization for the Fourth Industrial Revolution to integrate technologies like AI into administration.
To ensure that employees do not incur personal costs, the county has been supporting the use of paid accounts and fees for generative AI platforms through its budget.
With the recent government emphasis on expanding the use of generative AI in the public sector and supporting the costs associated with AI usage, there is growing interest in the policies being pursued by Kangjin County.
The county is also conducting AI training and encouraging independent research activities among employees. It operates a 'Fourth Industrial Revolution Research Club' and provides incentives such as overseas training for outstanding teams.
In the past two years, 47 public officials have obtained the 'AI-POT' qualification for AI prompt utilization.
Based on this support, Kangjin County has identified that approximately 72% of its employees are utilizing generative AI in their work. This usage spans various areas, including report writing, policy and tourism planning, data analysis, and the development of automated administrative programs.
However, as the scope of generative AI in administration expands, ensuring the protection of personal and confidential administrative information, as well as verifying the accuracy of AI-generated content, are identified as future challenges.
Kang Jin-won stated, “We have created an environment where employees can utilize AI in their work without incurring personal costs,” adding, “In the future, we will introduce customized AI services based on public data and further expand the scope of AI utilization in administrative tasks.”
He emphasized the importance of enhancing administrative efficiency through AI while connecting it to services that citizens can feel. He also stated, “We will continuously build an administrative system that responds to the transition to AI.”
Looking ahead, Kangjin County plans to expand the use of generative AI beyond simple document creation and data organization to include policy planning, data analysis, and the automation of repetitive administrative tasks. The county will also monitor whether AI utilization leads to reduced administrative processing times and improved public services through ongoing employee training and research activities.
* This article has been translated by AI.
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