SK Telecom (SKT) announced on September 13 that it signed a memorandum of understanding (MOU) on September 11 with four local governments in Gyeongnam Province—Sancheong, Hamyang, Geochang, and Hapcheon—to enhance residents' access to safe communication services and address the digital information gap.
The signing ceremony, held at the Sancheong County Office, was attended by National Assembly member Shin Seong-beom, Sancheong County Mayor Yoo Myung-hyun, Hamyang County Mayor Jin Byeong-young, Geochang County Mayor Lee Hong-ki, Hapcheon County Mayor Kim Yun-cheol, SKT Customer Value Innovation Head Lee Hae-yeon, and SKT External Support Head Kim Woo-ram.
This agreement marks a significant advancement in SKT's outreach services, which have previously been conducted directly by the company. By collaborating with local governments, SKT aims to improve service delivery.
In smaller cities and rural areas, the limited number of company-owned stores and agents often requires residents to travel long distances for device checks or basic service tasks. To enhance accessibility in these regions, SKT plans to conduct a total of eight outreach service events—two in each of the four counties. Considering the high proportion of elderly residents, the program will include educational sessions and hands-on activities, such as experiences related to voice phishing.
Local residents will have the opportunity to receive practical information on preventing financial crimes and utilizing mobile phones, as well as consultations on communication services they may have questions about. Additionally, mobile device checks and care services will be provided on-site.
Lee Hae-yeon stated, "We will continue to work closely with local governments, which understand their communities best, to ensure that residents can use communication services safely and conveniently through field-centered activities."
* This article has been translated by AI.
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