Shinhan Card is launching a service that allows users to receive card recommendations and access financial content through conversation, in collaboration with Kakao's artificial intelligence (AI) services.
On September 13, Shinhan Card announced that it will provide its services, including card recommendations and financial lifestyle content, through 'ChatGPT for Kakao.' This marks the first time a domestic card company has integrated Kakao's AI services to offer financial services.
The services include four features: card recommendations, popular card inquiries, detailed benefit inquiries, and consumer insights along with financial lifestyle content. Customers can add the Shinhan Card tool in 'Kakao Tools' and access these services through conversation without needing to navigate separate menus.
By simply mentioning a specific card and asking about its benefits, users can receive information about the card's key advantages. Additionally, trend information and financial lifestyle content based on Shinhan Card's consumer data will be available.
This service is implemented by linking Shinhan Card's card and content services to Kakao's open platform 'PlayMCP.' MCP is a standard method that allows AI to connect with external services to exchange data. Shinhan Card plans to expand the range of services offered in the future to include more public-oriented options.
A Shinhan Card representative stated, "We will continue to connect with various AI platforms and services to expand AI-based customer touchpoints."
* This article has been translated by AI.
Copyright ⓒ Aju Press All rights reserved.