Mirae Asset Securities experienced a delay in order execution inquiries during pre-market trading on the morning of September 14. The issue affected both its Home Trading System (HTS) and Mobile Trading System (MTS) from 8:00 to 8:50 a.m.
In a statement, Mirae Asset Securities acknowledged that "some customers are experiencing delays in order execution inquiries" and assured that they are working diligently to restore normal service as quickly as possible.
A company representative explained that the problem originated from the Smart Order Routing (SOR) system provided by NXT, and they are currently investigating the cause with NXT. The issue was resolved by 8:50 a.m. The representative added, "Since this occurred before the market opened, we believe the impact will be minimal."
The SOR system is designed to find the best prices and conditions for investors by distributing orders among multiple trading markets. The importance of the SOR system has increased following the launch of the alternative trading system (ATS) NextTrade, which has restructured the domestic market into a dual trading system alongside the Korea Exchange (KRX).
As of 9:00 a.m., just before the regular market opened, system adjustments were completed, allowing for smooth trading and inquiries. All related services, including HTS and MTS, have been fully restored and are operating normally.
* This article has been translated by AI.
Copyright ⓒ Aju Press All rights reserved.