Renault Korea announced on September 21 that it has established a customized after-sales service tailored to the lifestyles of working professionals.
The 'Care Service 24/7 (Kidrop)' allows customers who cannot visit during weekday hours to drop off their vehicles after 6 p.m. on weekdays or during weekends. This system utilizes unattended key lockers, eliminating the need to take time off during the day for maintenance.
For unexpected vehicle inspections, customers can use the 'Fast Track Maintenance Reservation' feature. Through the 'My Renault' mobile app, users can check real-time availability of nearby service networks for same-day maintenance within two hours and make immediate reservations. Renault Korea's service network boasts 365 locations nationwide, ensuring high accessibility.
Renault Korea has introduced the 'Visible Premium Inspection Service,' the first of its kind in the domestic automotive industry, allowing customers to transparently view their vehicle's condition and maintenance history through smartphone photos and videos. Additionally, the company has implemented a fixed pricing system for major parts, alleviating uncertainties regarding maintenance costs.
Starting in September, Renault Korea is offering a '7-Year/140,000 km Free Warranty Extension Service' for customers purchasing the Phyland and 2027 Grand Koleos models. This service extends the warranty for body and general parts (previously 3 years/60,000 km) and engine and powertrain components (previously 5 years/100,000 km) to a maximum of 7 years/140,000 km. To maintain the benefits, customers must visit an official network once a year (within 365 days) for 12 free inspections and an engine oil change after the vehicle is delivered.
* This article has been translated by AI.
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