SK Energy announced on October 1 that it has been ranked first in the gas station category of the 2026 Korean Customer Satisfaction Index (KCSI), as released by the Korea Management Association Consulting (KMAC). This marks the 16th consecutive year that SK Energy has maintained its top position in this category.
The KCSI is a key index that comprehensively evaluates customer satisfaction with products and services across various sectors in South Korea. Despite the rapidly changing energy market environment this year, SK Energy has continued to focus on customer-centered services and various initiatives to create social value.
In particular, during the first half of the year, amid increased uncertainty in the global oil and petroleum product supply chain due to the Middle East conflict, SK Energy prioritized the stable supply of necessary energy to domestic customers through its nationwide gas station network.
SK Energy has also actively participated in efforts to alleviate the burden on citizens caused by high fuel prices. In June, the company took the lead in implementing a temporary price reduction of 50 won per liter for diesel, aligning with the government's price stabilization measures.
To enhance customer convenience, SK Energy is continuing its service innovations. Recently, the company signed a business agreement with Naver Pay (Npay) to introduce a service that allows customers to earn Npay points when refueling at SK gas stations, starting as early as January 2027.
Additionally, SK Energy is committed to creating social value through its gas station infrastructure. The company operates 'My Truck House,' a complex convenience facility for truck drivers, providing rest and convenience spaces while contributing to traffic safety and improving working conditions for drivers.
An SK Energy official stated, "Being ranked first in KCSI for 16 consecutive years is thanks to the unwavering trust of our customers. We will continue to expand differentiated services and values that customers can truly feel."
* This article has been translated by AI.
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