Choi Dae-ho, the mayor of Anyang, Gyeonggi Province, encouraged civil servants who actively engaged with citizens in the field on the 30th and called for enhanced citizen-centric public services.
During a meeting held in the third-floor reception room with senior officials and six outstanding civil servants from the third quarter of 2026, Mayor Choi expressed these views at a 'Meeting with Outstanding Civil Servants.'
The meeting aimed to recognize civil servants who exemplified friendly and prompt responses to citizen inquiries and to share challenges faced in the field along with suggestions for service improvements.
The 'Best Friendly Civil Servants' for the third quarter included Nam Hyun-woo from Bisan 3-dong, Kwon Ji-hee from the Manan District Civil Service Department, and Kim Yu-kyung from Indukwon-dong.
The 'Outstanding Civil Servants for Public Service Mileage' included Seo Ji-yeon from Anyang 3-dong, Yoon Eun-joo from the Environmental Policy Department, and Baek Min-joo from the Dongan District Civil Service Department.
Participants shared the difficulties encountered during the processing of civil requests and discussed ways to enhance citizen satisfaction.
Attending civil servants unanimously agreed that considering the perspective of citizens, providing thorough explanations, ensuring swift processing through inter-departmental collaboration, and linking recurring civil requests to administrative improvements are essential for increasing citizen satisfaction.
The outstanding civil servants shared their experiences, emphasizing the importance of viewing civil requests from the citizens' perspective and simplifying administrative procedures, as well as the significance of inter-departmental collaboration and proactive work in enhancing citizen satisfaction.
Choi Dae-ho stated, "The kindness and diligence of civil servants who think from the citizens' perspective and perform their duties responsibly are the driving forces behind building trust in administration," encouraging the staff.
He added, "I will do my best to listen more closely to the voices from the field and provide better public services that citizens can truly feel."
Meanwhile, Mayor Choi plans to recognize outstanding civil servants quarterly and incorporate the opinions of field officials into improving public administration to strengthen citizen-centered administrative services.
* This article has been translated by AI.
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