Recent hacking incidents in the banking sector have prompted financial authorities to issue a consumer alert, warning of potential risks. They plan to escalate the alert level if actual financial damage occurs.
On October 6, the Financial Services Commission and the Financial Supervisory Service cautioned that personal information, including names and addresses, could be exploited for voice phishing or identity theft. Scammers may impersonate bank employees, luring victims with offers of low-interest loans or compensation for data breaches.
Authorities emphasized the need for vigilance, particularly as fraudsters may reference specific financial details, such as income or loan limits, to appear legitimate.
There are also concerns that scammers could use personal information obtained through malicious apps to fraudulently secure loans in victims' names. In response, financial authorities urged consumers to utilize three types of secure transaction blocking services for loan transactions, online account openings, and open banking. These services can be accessed by visiting the bank's branch or through the Financial Settlement Agency's 'View My Accounts' service or banking apps.
As anxiety grows among consumers following the hacking attacks, financial authorities convened an emergency meeting with banks to discuss preventive measures. They ordered the establishment of dedicated support channels for affected customers and called for enhanced monitoring of high-risk transactions, including online loans, account openings, and large transfers. Quick relief and compensation procedures will be implemented if any losses are confirmed.
The Financial Services Commission stated, "As of now, there have been no confirmed cases of customer funds being lost due to voice phishing related to this data breach incident. We ask the public to avoid unnecessary concerns regarding the safety of their deposits and financial assets."
* This article has been translated by AI.
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