Financial authorities have designated October as a "period for responding to secondary damage from personal information leaks." This decision follows a series of hacking incidents in the financial sector that have resulted in the exposure of personal data.
Starting on October 1, Shinhan Bank reported customer information leaks due to hacking, followed by similar incidents at KB Kookmin Bank and Hana BNK Bank. Subsequent attempts to hack into savings banks, Toss Bank, and some insurance companies have also been confirmed.
On October 6, the Financial Supervisory Service (FSS) issued a consumer alert, categorizing the situation as "caution," and convened an emergency meeting with financial institutions to discuss preventive measures.
During this period, financial companies are required to operate dedicated consultation channels for personal information leaks and actively inform affected customers about services such as security blocking. They must also report any suspected or confirmed incidents to the financial authorities immediately.
Additionally, financial institutions are expected to enhance monitoring through their Financial Transaction Monitoring Systems (FDS) and quickly share suspicious information related to the leaks via the Voice Phishing Information Sharing and Analysis Platform (ASAP), which includes participation from financial companies, telecommunications firms, and law enforcement agencies.
The authorities emphasized that financial institutions should continuously assess whether any damage has occurred and, if confirmed, promptly carry out damage relief and compensation.
Authorities noted that, to date, no secondary damage, such as customer fund losses, has been reported as a result of these incidents. However, they are preparing for the possibility of further damage and will escalate consumer alerts if necessary.
* This article has been translated by AI.
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