President Lee Jae-myung emphasized on November 5 that the benefits of artificial intelligence (AI) introduced in public service should return to the citizens. He shared an article highlighting the efforts of public officials who developed the Ministry of Employment and Labor's AI labor law consultation service.
In a post on X (formerly Twitter), President Lee stated, "The reason for hastening the introduction of AI in public service is to ensure that citizens receive tangible benefits, not just to improve the efficiency of public officials' work."
The article shared by the president detailed the operational achievements of the Ministry's self-developed generative AI and its public labor law consultation service. Launched in September 2022, the AI labor law consultation has addressed over 185,000 inquiries related to common labor issues, such as severance pay and weekly allowances, by September 2023.
President Lee also expressed gratitude to the public officials for their efforts in enhancing the accuracy of consultations in collaboration with specialized institutions and for creating new services. He pledged to actively support the efforts of officials who carefully observe the difficulties faced by citizens and seek solutions through new technologies, leading to improved administration.
* This article has been translated by AI.
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