The financial authorities are extending the special response period to prevent secondary damage from voice phishing and other scams related to personal information leaks in the financial sector until the end of the year. Since initiating the response on October 6, no actual financial damage cases have been reported, but preventive measures will continue due to the potential for further personal information leaks.
On November 6, the Financial Services Commission announced that it would extend the 'Special Response Period for Secondary Damage from Personal Information Leaks,' originally set to end on November 5, until the end of December.
Previously, in response to a series of personal information leak incidents at financial institutions, the authorities issued a consumer alert on October 6 and activated a joint response system with the financial sector to prevent secondary damage from voice phishing and smishing.
Financial institutions have established dedicated counseling services for customers whose personal information has been leaked and are sending out guidance and precautionary messages. They have also strengthened monitoring through Fraud Detection Systems (FDS) for affected customers. In particular, they are closely monitoring for unusual transactions, such as immediate identity verification when a leaked customer attempts to transfer a large sum of money.
A joint response system is in place for financial institutions to quickly share information about unusual transactions. Procedures have been established to swiftly apply for damage relief and report to supervisory authorities in the event of a loss, and some financial institutions are providing support for insurance enrollment for affected customers.
With the extension of the special response period, the financial authorities plan to continue existing preventive measures by financial institutions while implementing additional preventive actions based on the type and scope of information leaks confirmed at specific institutions.
The authorities will also continuously monitor the implementation of preventive measures by each financial institution. They aim to minimize financial consumer damage by responding quickly when signs of voice phishing or other unusual activities are detected.
* This article has been translated by AI.
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