The group aims to improve customer convenience, strengthen competitiveness across businesses and secure new revenue by opening new markets. The push is expected to gain momentum as the management drive of Kim Dong-seon, vice president of Hanwha Galleria and Hanwha Vision, combines with artificial intelligence across robotics, food and beverage, and distribution.
Hanwha Galleria and Hanwha Vision said on the 16th that, starting with the latest collaboration, they will actively seek “new technologies” and “customized services” that can be used not only in distribution and services but also across a range of industrial sites. Both companies are set to be placed under a new Tech and Life holding company to be launched in the second half of this year, tentatively named Hanwha Machinery & Service Holdings.
As a first step, Ourhome, which is expanding in group catering and food-ingredient distribution, will pilot Hanwha Vision’s AI technology at some sites to help prevent safety accidents, manage food hygiene and quality, and ensure smoother supply of ingredients.
AI cameras installed in kitchens will check in real time whether cooks comply with dress and hygiene rules as they enter. The cameras will also detect unusual sounds and temperature changes to help prevent accidents such as fires.
The companies are also pursuing an “intelligent automatic ordering system” to improve ingredient supply. A “BCR camera” that combines barcode recognition and video capture will automatically register inventory in real time, and the companies plan to develop a “customized SCM solution” in which AI places orders on its own.
Hanwha also plans to introduce “customized services” using technology from Hanwha Vision and Hanwha Robotics at Galleria department stores and across hotels and resorts to improve customer convenience. Using AI cameras, the group plans to gauge store congestion and customer preferences to boost operating efficiency and service.
It also plans a system that alerts employees immediately when AI cameras detect unusual situations. The companies’ food and beverage units plan to actively use Hanwha Robotics’ collaborative robots, including VINOBOT and cooking robots, in customer service.
Once the ongoing corporate split is completed, the two units plan to set up a separate organization to drive new business development through cross-division synergies. New technologies will be applied first at Life unit sites, then expanded into business models aimed at generating outside revenue.
A Hanwha official said cross-division synergies are “one of the key indicators” of the blueprint envisioned by Hanwha Machinery & Service Holdings, adding that the group will continue investing in research and development and collaboration to develop technologies that make daily life more convenient and better.
* This article has been translated by AI.
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