SEOUL, January 07 (AJP) - Seoul Metro announced on January 6 that it has completed the installation of 440 new transportation card kiosks across all 273 stations on Lines 1-8, marking the first upgrade in 17 years since the introduction of cash-only machines in 2009.
The new kiosks now accept credit cards and mobile payment methods including KakaoPay and Naver Pay for purchasing and recharging single-journey tickets, monthly passes, and Climate Companion Cards. The number of available card types has expanded from one disposable option to five varieties including the Climate Companion Card.
Passengers can now independently process refunds for single-journey and monthly passes, change prepaid card types, and re-register lost or stolen public transportation safety cards—services that previously required staff assistance.
Seoul Metro emphasized accessibility improvements for transportation-vulnerable users, incorporating standards from the Disability Discrimination Act. The kiosks feature screens and control panels positioned within 1,220mm from the floor for wheelchair users and children, along with a low-screen mode. Additional features include braille keypads, audio guide headphone jacks for the visually impaired, and simplified interfaces with large text for elderly and low-vision users.
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