The Korea Expressway Corporation announced on June 2 that it will implement a "QR Call Fuel Assistance Service" to reduce the inconvenience faced by vulnerable road users, including people with disabilities, the elderly, and pregnant women, at highway gas stations. This service will be available at 218 self-service gas stations across the country.
Out of 226 gas stations on the expressways, 218 operate on a self-service basis, accounting for 96%. Previously, vulnerable users had to use assistance devices like call buttons to request help, which required them to exit their vehicles.
The new service allows users to request assistance without leaving their cars through a contactless call system. By scanning a QR code attached to the gas pump, the request is sent to the gas station staff. If scanning the QR code is not feasible, users can call the gas station office using the contact number provided below the QR code.
Once the request is received, a staff member will come to the vehicle to assist with the entire fueling process. The Korea Expressway Corporation believes this service will enhance both the safety and accessibility for vulnerable road users.
Current legislation defines vulnerable road users as individuals who experience mobility difficulties in daily life, including people with disabilities, the elderly, pregnant women, caregivers with infants, and children.
A representative from the Korea Expressway Corporation stated, "This service goes beyond simple fuel assistance; it is a public service that guarantees mobility rights. We will continue to improve systems on-site to ensure that all citizens can safely and conveniently use highway services."
* This article has been translated by AI.
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