SK Telecom (SKT) announced on June 16 that it will implement 'AX Innovation 2.0' to create an environment where employees can more deeply engage with artificial intelligence (AI). The initiative aims to utilize AI not just as a simple tool for assistance but as an integral part of the workforce.
CEO Jeong Jae-hun introduced AX Innovation 2.0 last week at the '2026 New Icheon Forum' held at SKT's SKMS Research Institute in Icheon, Gyeonggi Province. The focus of AX Innovation 2.0 is to enhance organizational productivity and drive innovation in the company's business model.
As part of this initiative, SKT will assign employee identification numbers to AI agents, allocating roles, responsibilities, and permissions similar to those of human employees. The company will also establish governance frameworks that include data and security access regulations for AI agents to work alongside human staff.
Additionally, SKT will introduce an 'AX Sandbox' system. Over the past three months, select teams within the AI CIC have piloted the AX Sandbox. This process has revealed the potential for a 'Multi-Role' work approach, where one person can plan, develop, and design alongside multiple agents, significantly improving productivity and reducing the time required for planning tasks. It has also enhanced communication and decision-making speed.
SKT plans to gradually expand the AX Sandbox across the organization, allowing employees to freely experiment with new work methods that incorporate AI in their daily tasks. The goal is to foster a culture of rapid planning, execution, and improvement in collaboration with AI.
To increase AI utilization among employees, SKT will enhance the integration of its internal AI platform with work systems. The company plans to consolidate existing AI development platforms, such as A. Biz, Polaris, and Playground, while strengthening security measures to create a comprehensive AI-enabled work environment.
An operational team will also be established to promote the widespread adoption of AI across the organization. SKT will select 'AX Catalysts' to share AI use cases from various departments and assist in resolving on-site challenges.
Moreover, SKT will expand practical AI training and upgrade its existing AI idea-sharing system into an 'AX Library' to accumulate and disseminate best practices and expertise as organizational assets.
CEO Jeong stated, "By normalizing AX, the time and capabilities of our employees will transform into a driving force for new challenges and growth. We will spare no effort in supporting our employees to build their AI capabilities and achieve results."
Since taking office, Jeong has consistently emphasized the importance of AX transformation. In February, during a meeting with new employees and team leaders, he urged them to achieve sustainable growth and development through accelerated AX.
* This article has been translated by AI.
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