SEOUL, December 07 (AJP) - Coupang said on Sunday that there have been no additional personal data breaches linked to the earlier incident, while urging customers to remain cautious to prevent potential secondary damage such as phishing or impersonation scams.
In a follow-up notice sent to users, the e-commerce platform said the update was intended to reinforce precautionary guidance related to a data breach first announced on Nov. 29, stressing that the message does not indicate a new security incident.
According to Coupang, the data exposed in the breach included customers’ names, email addresses, shipping address books — which may contain names, phone numbers, addresses and shared building entry codes — as well as limited order information.
However, the company said it has repeatedly confirmed that no payment-related information such as credit card or bank account numbers, login credentials, passwords or personal customs clearance codes were compromised.
Coupang added that the National Police Agency has found no cases so far of secondary damage resulting from misuse of the leaked information following a full-scale investigation.
The company said it immediately blocked abnormal access routes upon identifying the breach and has strengthened internal monitoring systems. It also noted that it promptly reported the incident to relevant authorities and is cooperating fully with the ongoing investigation.
Coupang advised customers to avoid clicking on links from unknown sources, verify messages claiming to be from its official customer service channels, and remain cautious of phone calls or messages impersonating delivery workers, sellers or part-time job recruiters.
For users who have stored shared apartment entry codes in their address books, the company recommended changing those access codes as a preventive measure.
The notice was issued at the request of the Ministry of Science and ICT, the Personal Information Protection Commission and the National Police Agency, according to Coupang.
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