TVING, a leading South Korean OTT platform, has confirmed a data breach resulting from a hacking attack and has apologized to its users.
In a notice sent to users on June 3, TVING stated, "On June 2, 2026, we detected unauthorized access to our personal information database by an unidentified hacker, along with the possibility of file leaks."
According to TVING, the confirmed leaked personal information includes user IDs, names, birth dates, genders, CI (linked information), DI (duplicate membership verification information), partial mobile phone numbers, some email information, refund account numbers, and passwords. However, the last four digits of mobile phone numbers, parts of email addresses, account numbers, and passwords were stored in an encrypted format.
TVING plans to provide separate notifications regarding the specific information leaked for each user.
Immediately after discovering the breach, TVING took urgent security measures, including blocking the suspected IP address used in the attack and changing cloud access permissions. The company also enhanced monitoring of database access and completed additional measures to prevent further damage.
TVING urged users to be cautious of secondary damages such as smishing and phishing. It specifically recommended that users who have the same ID and password across different services change their passwords immediately.
The company is operating a dedicated customer service center to assist affected users and plans to gradually disclose compensation plans and additional measures.
This incident is expected to have significant repercussions, as it involves a major data leak from one of South Korea's prominent OTT platforms. Industry experts are concerned that the leaked information, including names, birth dates, contact details, and CI/DI information, could be exploited for voice phishing or account theft in future crimes.
However, the actual scale of the leak, the identity of the hacker, and the extent of the information compromised have not been officially disclosed as of now.
* This article has been translated by AI.
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