BYD Korea announced on June 8 that it has relocated and expanded its BYD Auto Daegu Service Center to strengthen its after-sales service (AS) capabilities for electric vehicles in the Yeongnam region.
The Daegu Service Center opened in January 2025, coinciding with the launch of BYD Korea's passenger vehicle division. It was one of the initial AS hubs established to enhance customer satisfaction and trust. This expansion, occurring approximately 1 year and 5 months after its opening, aims to significantly improve after-sales service capabilities based on initial operational experiences.
GNB Mobility, BYD Korea's official dealer, decided to relocate and expand the service center in response to the rapidly increasing demand for AS services, which has surged alongside the growing distribution of BYD vehicles in South Korea.
The newly opened BYD Auto Daegu Service Center offers specialized one-stop services for electric vehicles. It spans approximately 971 square meters and features work bays capable of servicing up to five vehicles simultaneously.
A dedicated area for high-level battery maintenance has also been established. To enhance customer flow and work efficiency, the customer reception area, service reception, and large parts warehouse are interconnected. The two-story design includes a premium customer lounge and office space on the second floor.
The BYD Auto Daegu Service Center is strategically located near major highways, including the Daegu-Busan Expressway and Gyeongbu Expressway, improving connectivity with regions such as Gyeongsan, Yeongcheon, and Pohang.
A representative from GNB Mobility stated, "We pursued this expansion based on our operational experience at the previous location, creating a space that ensures customer safety and trust beyond just vehicle repairs."
According to the Korea Imported Car Association, BYD's sales reached 1,032 units last month, marking the third consecutive month of sales exceeding 1,000 units. Since officially starting sales in April 2025, BYD has surpassed a cumulative total of 10,000 units by April 2026, achieving the fastest cumulative sales milestone for imported vehicles in South Korea.
Thanks to the increase in sales, BYD Korea plans to establish a total of 26 service centers by the end of this year. A BYD Korea representative remarked, "The relocation and expansion of the Daegu Service Center is part of our efforts to rapidly enhance customer touchpoints and service capabilities. We will continue to improve both quantitatively and qualitatively to provide a reliable service environment nationwide."
* This article has been translated by AI.
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