Cosmetics manufacturer Cosmax is expanding its services to assist clients with export documentation, customs, and duty refunds, moving beyond just manufacturing.
To address the challenges faced by small and indie brands due to varying regulations and complex export procedures, Cosmax has established a dedicated portal for handling export and import tasks in one place.
On July 24, Cosmax announced the launch of a new 'Export and Import Support' menu within its e-biz system, which serves as a communication channel for clients, providing support throughout the entire export and import process.
Clients can access the e-biz portal to register their support needs. They can apply online for assistance with inquiries about export procedures, preparation of shipping documents, issuance of certificates of origin, customs duty refunds, and connections to logistics and customs agencies.
Documentation, forms, and Q&A resources are available online, while practical training and consulting for specific issues can be conducted via phone and in-person meetings.
The service will be managed by Cosmax's export and import management team. The company directly exports to 43 countries based on finished products, and when including indirect exports through clients, the total reaches over 120 countries. It also operates a supply chain importing raw materials and components from 46 countries.
Cosmax holds the Authorized Economic Operator (AEO) certification from the Customs Service for both export and import sectors. The company plans to leverage its nearly 20 years of accumulated expertise in export and import operations, including the status of certified exporter necessary for free trade agreement (FTA) applications and experience in operating bonded warehouses, to support its clients.
In 2024, Cosmax became the first company in the domestic cosmetics ODM industry to receive the 'Export Tower of $200 Million.' The company anticipates its export revenue will reach $300 million this year.
As a specialized cosmetics ODM company, over 90% of Cosmax's total revenue comes from ODM operations, supplying self-developed products to domestic and international brands.
According to the Ministry of SMEs and Startups, the export of cosmetics reached $50.7 billion in the first half of 2026, marking a 30.7% increase from the previous year and achieving the highest export performance for the first half of any year. Cosmetics accounted for 7.9% of total small and medium-sized enterprise exports, ranking first among product categories.
As the export market expands, the burden of customs regulations, proof of origin, and preparation of shipping documents increases for indie brands. Cosmax aims to support clients not only in product development and manufacturing but also in export and import operations, allowing them to focus on overseas sales and marketing.
A Cosmax representative stated, "The role of an ODM partner does not end with product manufacturing. The goal of this service is to share Cosmax's expertise in export and import with clients from the initial stages of their export journey, helping them grow continuously in international markets."
* This article has been translated by AI.
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