Samsung Electronics Service announced on August 19 that it has dispatched a 'disaster recovery special service team' to the Geoje area in South Gyeongsang Province, which has been affected by heavy rainfall.
The special service team has established a mobile service center near the Geoje Dundeok Office, offering cleaning and free inspection services for flooded appliances such as air conditioners, refrigerators, and washing machines.
Residents who visit the mobile center to report damage will receive direct inspections from dedicated engineers. In areas with severe flooding, engineers are conducting on-site visits to check the condition of appliances and carry out repairs.
A bus equipped with mobile phone inspection equipment has also been deployed to provide cleaning, drying, and malfunction checks for flooded smartphones.
Samsung Electronics Service plans to continuously monitor the damage situation in the region and will consider sending additional special service teams as needed.
In addition to the on-site service team, customers can also request inspection and repair services through the contact center for flood-damaged appliances.
* This article has been translated by AI.
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