Shinan County in Jeonnam Province is implementing an information desk and requiring all employees to wear name tags to enhance the convenience of residents visiting the county office.
Starting from August 25 until September 30, Shinan County will promote the operation of the information desk and the wearing of name tags, making necessary adjustments before the official launch in October.
This initiative aims to reduce the inconvenience residents face when trying to locate the appropriate department or staff member for administrative services.
The information desk, located in the first-floor lobby, will assist visitors by directing them to the relevant departments and their locations based on the services they need.
Particularly, the focus is on alleviating the difficulties visitors encounter when having to search multiple departments or verify responsibilities. The county plans to gather feedback from residents during the information desk's operation to make necessary improvements before the official launch.
The name tag policy will also be implemented. County employees will wear name tags during working hours, allowing visitors to easily identify the staff members assisting them.
The county believes that wearing name tags will facilitate smoother communication between residents and employees, as well as enhance accountability regarding their responsibilities.
The information desk and name tag initiative will undergo a promotional period until the end of September, with full implementation set for October.
Kim Tae-sung, the mayor of Shinan County, stated, “This measure is aimed at providing residents with more convenient and friendly administrative services. We will continuously improve by carefully examining any inconveniences from the residents' perspective and providing trustworthy administrative services.”
* This article has been translated by AI.
Copyright ⓒ Aju Press All rights reserved.