NH Nonghyup Life is introducing a care service designed to monitor the daily health of parents.
The company announced on September 11 that it will pilot the 'Safe Care Call' service for approximately three months starting on the 14th.
Based on the results of the pilot program, NH Nonghyup Life plans to enhance the service and officially launch it through the NH Healthcare app in early 2027.
The 'Safe Care Call' service is a non-medical health management initiative aimed at addressing the growing demand for family caregiving due to an aging population and increasing dementia cases. A professional nurse will make one-on-one calls to parents to check on their meals, sleep, medication adherence, and cognitive status.
The results of these consultations will be communicated to the children. If further consultation is needed, assistance with scheduling appointments at advanced general hospitals or applying for health check-up services will also be provided. The official service will include additional care options such as accompanying nurses and vehicle escorts.
A key feature of the service is the continuous monitoring of parents' cognitive health by analyzing voice data and response patterns collected during calls. This analysis will utilize artificial intelligence (AI) to assess cognitive health based on language indicators such as speech rate, vocabulary, tone, and recall.
An NH Nonghyup Life representative stated, "Dementia is an issue that requires preparation not just from the individual but from the entire family. We aim to expand the role of insurance beyond just coverage to include daily care and preventive measures."
The company announced on September 11 that it will pilot the 'Safe Care Call' service for approximately three months starting on the 14th.
Based on the results of the pilot program, NH Nonghyup Life plans to enhance the service and officially launch it through the NH Healthcare app in early 2027.
The 'Safe Care Call' service is a non-medical health management initiative aimed at addressing the growing demand for family caregiving due to an aging population and increasing dementia cases. A professional nurse will make one-on-one calls to parents to check on their meals, sleep, medication adherence, and cognitive status.
The results of these consultations will be communicated to the children. If further consultation is needed, assistance with scheduling appointments at advanced general hospitals or applying for health check-up services will also be provided. The official service will include additional care options such as accompanying nurses and vehicle escorts.
A key feature of the service is the continuous monitoring of parents' cognitive health by analyzing voice data and response patterns collected during calls. This analysis will utilize artificial intelligence (AI) to assess cognitive health based on language indicators such as speech rate, vocabulary, tone, and recall.
An NH Nonghyup Life representative stated, "Dementia is an issue that requires preparation not just from the individual but from the entire family. We aim to expand the role of insurance beyond just coverage to include daily care and preventive measures."
* This article has been translated by AI.
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