A chlorine gas leak at a five-star hotel pool in Jeju has caused 59 guests and staff to experience nausea and dizziness.
According to Jeju authorities and fire officials, the incident occurred on the morning of October 1 at the Grand Chosun Jeju's first-floor pool, where improper mixing of cleaning chemicals led to the release of chlorine gas. The gas odor spread throughout the hotel.
The affected individuals, including guests, staff, and pool users, reported symptoms such as nausea, dizziness, vomiting, and headaches, all of which were classified as minor injuries.
Temporary medical facilities and emergency buses were set up on-site, with assistance from the Navy and local health authorities.
Guests expressed concerns about the hotel's initial response, claiming there were no evacuation orders issued. One guest stated that while staff wore masks, none were provided to guests. This guest reported that patrons had to call emergency services themselves to be transported to nearby hospitals, including Seogwipo Medical Center.
Chosun Hotel and Resort posted an apology on its website later that afternoon, signed by CEO Choi Hoon-hak. The company stated, "We deeply apologize for the inconvenience and concern caused to our customers due to the incident at the Grand Jeju Hotel pool today."
Regarding the immediate response, the company explained, "We immediately suspended operations at the facility and implemented necessary measures, including confirming the safety of customers and providing evacuation guidance."
The company added that it is investigating the exact cause and circumstances of the incident in collaboration with relevant authorities and is checking the safety status of related facilities. It is also expediting support for affected customers and will review all facilities and operational procedures to prevent future occurrences.
* This article has been translated by AI.
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