The Information Disclosure Portal experienced access issues that were resolved in 45 minutes.
According to Yonhap News, citing the Ministry of the Interior and Safety and the National Information Resource Management Agency, access problems occurred around 11 a.m. on the portal's web and mobile sites, and services were restored by 11:45 a.m.
A representative from the National Information Resource Management Agency stated, "The issue was identified as a malfunction of the traffic controller, and we are currently analyzing the detailed cause." They emphasized, "This was a device issue, not a hacking incident."
The Information Disclosure Portal is designed to facilitate public requests for information held by government agencies and local governments, making it easier for citizens to access data produced and managed during official operations.
While the system was normalized after 45 minutes, concerns are growing over the recurring IT issues affecting government services. In November 2023, a network equipment failure caused a nationwide disruption in administrative networks, including 'Saeol' and Government24, leading to a three-day crisis in issuing resident registration certificates.
Additionally, in September of the previous year, a fire in the data center of the National Information Resource Management Agency in Daejeon caused over 700 government systems to go offline simultaneously. This has raised calls for a comprehensive reassessment of the management capabilities of public digital infrastructure.
* This article has been translated by AI.
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