The Korea Railroad Corporation (KORAIL) has halted its ticketing system expansion project aimed at reducing wait times during the Chuseok holiday due to technical issues that emerged in May. As a result, the company faced challenges in shortening wait times during last month's ticket sales for the holiday.
According to a report from the National Assembly's Land, Infrastructure and Transport Committee, the details were revealed by Representative Jeong Hee-yong of the ruling People Power Party, who received information from KORAIL regarding the 'Reservation Ticketing System Infrastructure Expansion Plan.' KORAIL had established a short- and medium-term improvement plan in September last year to address delays in ticket sales for the Chuseok holiday.
The specific plan included an investment of 4.631 billion won to add 48 CPU cores in preparation for the holiday. Currently, KORAIL's ticketing system server operates with 96 CPU cores, and the addition of 48 cores was expected to alleviate server overload.
KORAIL anticipated that the infrastructure expansion would reduce wait times by approximately 25 minutes during the Chuseok holiday ticket sales. However, the project was suspended in May.
The suspension occurred after a technical meeting with the planned supplier, Oracle Korea, revealed that the existing CPUs were incompatible with the new ones. To proceed with the expansion, a complete equipment replacement and a reconfiguration of the database would have been necessary.
Representative Jeong criticized the project review process, stating that technical issues were not adequately examined. During an investment review committee meeting held in January, all seven committee members approved the project without raising any additional concerns.
Jeong urged KORAIL to implement measures to prevent repeated delays in ticket sales during holidays. KORAIL explained that it initially believed the expansion could be carried out while maintaining the existing environment, but the technical constraints led to the decision to suspend the project to ensure service stability.
* This article has been translated by AI.
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