KB Insurance announced on October 15 that it has redesigned the main screen of its app to improve customer convenience.
The revamped app features a personalized dashboard, allowing customers to view their insurance contracts, recent claims status, and loan information all on one screen. This design eliminates the need to navigate through multiple menus to access key information.
A customized quick menu has also been introduced, which varies based on whether customers hold long-term or auto insurance policies, enabling them to select frequently used services directly from the main screen.
Personalized cards and banners are tailored to the user's activity. After logging in, customers will see information focused on their contract status and necessary services, while pre-login displays will highlight key products and services.
Additionally, the app organizes direct products, face-to-face channel offerings, services from KB Kookmin Bank, and announcements into distinct sections. This layout aims to enhance accessibility to desired information and services.
A representative from KB Insurance stated, "We focused on improving user experience to make it easier and more convenient for customers to access the information and services they need. We will continue to expand our digital services based on customer usage experiences."
* This article has been translated by AI.
Copyright ⓒ Aju Press All rights reserved.