Hollys Coffee has reported a data breach due to external hacking, affecting customers who joined its membership program before February 11, 2020.
According to Yonhap News on the 19th, Hollys detected unauthorized access to its membership system on the 16th and announced the breach on its official website at 9:36 PM that same day.
The company suspects that the hacking incident occurred between September 3 and October 7.
Information that may have been compromised includes member IDs and passwords, names, birth dates, phone numbers, addresses, email addresses, duplicate membership verification information (DI), and service usage records. However, details regarding the exact number of affected individuals and whether the leaked information has been misused have not yet been disclosed.
As a result of the incident, access to Hollys' official website (both PC and mobile) was temporarily disrupted the previous day. On the 18th, Hollys sent notifications to all members to prevent further damage.
In its announcement, Hollys stated that it has blocked unauthorized access routes and strengthened authentication procedures and monitoring of abnormal logins. The company is actively cooperating with relevant authorities following the report of the incident.
Hollys expressed deep apologies to customers for the distress caused by this incident and urged them to change not only their membership account passwords but also passwords for other services using the same ID and password.
* This article has been translated by AI.
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