Naver Pay said a service outage disrupted payments and the use of points.
In a notice posted on the 19th, the company said errors were affecting some services and it was conducting an emergency check, adding it was working to restore service as quickly as possible.
The problems began around noon and included failures to view and apply points on order forms, errors when checking payment and event histories, the inability to use points and money for in-store payments, and failed Pay Money Card transactions.
Naver Pay said it would issue another notice once service is fully restored. A company official said services related to Naver Pay points and money were experiencing errors and that the company was making an all-out effort to normalize operations.
* This article has been translated by AI.
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