Baemin announced that it will waive commission and payment settlement fees on all discounts borne by partner restaurants, including existing food price discounts and delivery tip discounts.
Woowa Brothers, the operator of Baemin, stated on November 12 that it plans to revise the terms of service for its delivery service to reflect this change.
Baemin has proactively improved its operational policies under the principle of not imposing commission burdens on partner discounts. Initially, it did not calculate commission fees for food price discounts. In May of last year, it established a system to verify the amounts borne by franchise owners for discount coupons issued by franchise headquarters, further excluding these amounts from commission calculations.
Since July of this year, Baemin has enabled partners to invest more conveniently in delivery tip discounts through integrated discounts, which enhance the likelihood of customer orders. Stores participating in the integrated discount program have seen average monthly sales increase by over 200,000 won compared to those maintaining the previous method.
For an order priced at 25,000 won, if a partner provides a 3,000 won discount, Baemin will only settle the commission and payment settlement fees based on the 22,000 won amount, regardless of the discount.
Woowa Brothers estimates that the annual commission burden on partner restaurants will decrease by approximately 110 billion won compared to the previous method of charging fees based on the pre-discount amount. This figure includes the savings from existing food price discounts.
Kim Beom-seok, CEO of Woowa Brothers, stated, “With this revision of the terms, we have reinforced our operational principle of deducting platform commission fees for discounts borne by partner restaurants. We will continue to pursue practical win-win solutions that alleviate the burden on partners and translate into customer benefits.”
* This article has been translated by AI.
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